Our standard product warranty is included in our terms of trade and provides coverage for one year from the date of purchase. However, we offer the option to extend the warranty for up to 10 years at an additional fee.
Standard Warranty Policy: As per our terms of trade, all products are covered by a 1-year warranty from the date of purchase, covering defects in materials and workmanship under normal use conditions. Any claims must be made within this period and follow the procedures outlined in our terms.
Extended Warranty Option: For customers seeking additional peace of mind, we provide an extended warranty option for up to 10 years. The fee structure for the extended warranty is as follows:
How to Calculate the Extended Warranty Fee: Customers can easily calculate extended warranties themselves at the time they are tendering a project using the calculator below. However, to secure an extended warranty for the product, customers need to submit an extended warranty request along with the Bill of Materials (BOM) for the products they wish to cover. This ensures that the warranty is correctly applied to all relevant items in the project.
Please note that this calculator should be used for budgetary purposes only. Please contact Lumen Resources for an accurate quotation for your project.
This extended warranty option provides flexibility for customers who wish to protect their investment for an extended period. For further details on the standard warranty policy, please refer to our Terms of Trade.