Change the Factory Reset to a 2 factor process to be able to Factory Reset.
The current process to factory reset of holding the reset button on the controller for 5 - 10 seconds.
We believe this is too easy for people to accidentally Factory Reset a controller.
A 2 factor process should be the only way a controller can be Factory Reset.
Suggestion: Holding the reset button while powering up the controller.
https://support.zencontrol.com/hc/en-us/articles/7513015424143-Controller-Button-Press-Control-and-On-board-LED-Flash-Schemes